Privacy Policy

At Tonero ("we", "our", "us"), we take your privacy seriously. This Privacy Policy explains what information we collect when you use Tonero, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following types of information:

• Account information — email address when you sign up or join the waitlist.
• Message content — text you submit for rewriting. This is processed in real time and is not stored beyond the duration of the request.
• Usage data — which tone buttons you click, feature usage frequency, and general interaction patterns (anonymised).
• Device & browser information — browser type, operating system, and approximate location derived from IP address.

2. How We Use Your Information

• To provide, operate, and improve the Tonero service.
• To send product updates, early-access announcements, and occasional tips (you can unsubscribe at any time).
• To analyse aggregate usage patterns and improve AI suggestions.
• To comply with legal obligations.

3. Message Content & AI Processing

Text you submit for tone adjustment is sent to our AI provider (OpenAI) solely to generate a rewrite. We do not store, sell, or use your message content to train our own models. OpenAI's data usage is governed by their API Privacy Policy.

4. Data Sharing

We do not sell your personal data. We share data only with:

• Service providers — hosting, analytics, and email tools that process data on our behalf under strict data-processing agreements.
• Legal authorities — when required by applicable law or to protect the rights of Tonero and its users.

5. Cookies & Local Storage

We use first-party cookies and browser local storage to remember your preferences (e.g. selected tone) and to maintain your session. We do not use third-party advertising cookies.

6. Data Retention

Account information is retained for as long as your account is active. You can request deletion at any time. Anonymised usage analytics are retained for up to 24 months.

7. Your Rights

Depending on your jurisdiction you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Data portability.

To exercise any of these rights, contact us at [email protected].

8. Security

All data in transit is encrypted via TLS 1.2+. We apply industry-standard security practices to protect your information, though no method of transmission over the internet is 100% secure.

9. Children's Privacy

Tonero is not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. We will notify registered users by email and update the "Last updated" date above. Continued use of Tonero after changes constitute acceptance of the revised policy.

11. Contact

Questions about this policy? Reach us at [email protected].